Senior executives were concerned about quality and throughput at a market-leading manufacturing company.
The company had made significant capital investments but had not seen the corresponding throughput results. The business required help to leverage and develop its current organizational resources to fulfill growing demand and take the business to the next level.
Plagued by quality defect issues and facing a growing sales order backlog, management recognized that they needed to improve quality to drive enhanced throughput and increase profitability and market share.
They invited SGS Maine Point to work with their management team and newly appointed Head of Quality to develop and implement a Quality Management Operating System and help them instill a new management and quality culture.
How did this become a success story...? Download the PDF to find out.