Client Video: Shifting from an engineering focused firm to a technology firm
Joe Armstrong, VP of CAE, a global high-tech provider of simulation, training and support solutions, describes how SGS Maine Pointe's Total Value Optimization (TVO)™reduces their financial and business risk, drove cross-functional and business unit collaboration and alignment, enhanced management skills and competencies, and more.
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The challenges faced in a slowdown of operations in a global supply chain
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How SGS Maine Pointe understood the client requirements and worked with CAE to create a new vision, improve tracking of KPIs and increase accountability
The Results
- Implemented sustainable transformational change
- Improved processes to deliver operational excellence
- Reduced financial and business risk
- Drove cross-functional and business unit collaboration and alignment
- Enhanced visibility, accountability and control with new tools and processes
- Reduced risk and implemented leading indicators to prevent failure
- Institutionalized and internalized core organizational value
- Enhanced management skills and competencies
- Upskilled supervisors and staff
- Improved motivation and morale
- Increased employee job satisfaction